We are a mail order business only and cannot arrange pick ups sorry.
Postage and Delivery
Postage is not calculated during checkout. Your order will come through to us, we will make sure everything is available and work out the best way to send your order. In most cases we use AU Post Satchels. These methods all have online tracking.
Small padded bag (up to 500g) $9
Small Standard Satchel (500g) $11
Medium Express Satchel (1kg) $14.00
Large Standard Satchel (3kg) $15.00
Large Express Satchel (3kg) $17.00
X Large Standard Satchel (5kg) $20.00
X Large Express Satchel (5kg) $27.00
Large, bulky, heavy items are caliculated at current AU Post Parcel rates. In most cases we will check with you on delivery costs for these items before proceeding with the order.
International orders: most of what we send out weighs under 500g, depending on the value of the goods will be which shipping methid we use.
Items under $100 value (weighing 500g or less) will be sent Standard Airmail (no tracking) for approx. $15.00 to $20.00 AUD depending on location. Items over $100.00 value (weighing 500g or less) will be sent either Registered Airmail (limited tracking) or Pack N Track (online tracking) for approx. $25.00 to $30.00 AUD depending on location. Heavier items will be calculated accordingly.
If you would like a postage quote before finalising your order, please leave a message in the comments section during chekcout, otherwise we will assume you have aggreed to the above costs.
Credit cards are not charged until order is processed by us. If you are paying by bank transfer, please wait for confirmation email showing postage costs and total owing.
Making a Return
Please contact us on 07 5442 5357 and we will assist you with the return of your products.